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DoubleTree by Hilton Hotel & Suites Victoria

777 Douglas Street, Victoria, British Columbia, V8W 2B5, Canada TEL: +1-250-940-3100 FAX: +1-250-940-3131

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here.  Please note, fees for valet parking and pets are per day. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

Smoking

Non-Smoking

A fee of up to $250 CDN will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 18
Check-Out Time 11:00 am
Late Check-Out Fee 50% Available at hotel's discretion
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Canadian Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit C$25.00
Non-Refundable
Maximum Weight 25 lbs
Maximum Size Small
Other Pet Services Pet fee per day.
Parking
Self parking Not Available
Valet parking C$20.00
Parking fee per day.
Secured Not Available
Covered Available
In/Out Privileges Available
Other Parking Information Valet parking ONLY. NO self parking. Fee per day.