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DoubleTree by Hilton Hotel Suzhou

275 Suzhou Avenue East Industrial Park, Suzhou, 215028, China TEL: +86-512-62928888 FAX: +86-512-62928889

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.



Smoking in designated public areas only

Family Children

FAMILY PLAN: The following applies to Corporate Group and Wholesale rates. - Children 18 and under stay free when sharing room with parents. - Children 19 and over are charged as adults

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Late Check-Out Fee 50% Before 6:00 PM, half day room charge / After 6:00 PM, full day room charge
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency Chinese Yuan Renminbi
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • JCB
  • MasterCard
  • Visa
Service animals allowed No
Pets allowed No
Self parking ¥ 0.00
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Available