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DoubleTree Resort by Hilton Hotel Grand Key - Key West

3990 S. Roosevelt Blvd, Key West, Florida, 33040, USA TEL: +1-305-293-1818 FAX: +1-305-296-6962

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

Charges & Fees

Daily Resort Charge will be added to the room rate and includes: Guest internet access; shuttle service to beach and downtown; access to Sunset Watersports Beach club; parking; 2 bottles of water daily; local, toll free and credit card calls (no access fees).



Guest rooms and hotel interior are smoke-free. There are several designated smoking areas outside the hotel including the pool and the tiki bar.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Late Check-Out Fee $40.00 till 2pm, $75 till 5pm, Full rate after 5pm
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $75.00
Maximum Weight 75 lbs
Maximum Size Large
Other Pet Services 75.00 plus tax. Can not be left in room.
Self parking $0.00
parking lot
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Available