DoubleTree

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DoubleTree by Hilton Hotel Metropolitan - New York City

569 Lexington AvenueNew YorkNew York10022USA TEL: 1-212-752-7000 FAX: 1-212-758-6311

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

Smoking

Non-Smoking

100% non-smoking hotel. A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee 75% - 100% full night's rate will apply for the early departure fee.
Late Check-Out Fee 300% - 50% until 3:00PM 100% thereafter
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit $100.00
Non-Refundable
Maximum Weight 60 lbs
Maximum Size Medium
Parking
Self parking $43.00
No in/out +$15 SUV
Valet parking $55.00
No in/out +$15 SUV
Secured Available
Covered Available
In/Out Privileges Not Available
Other Parking Information rates per 24hr Icon Parking 51st btwn Lex and 3rd