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DoubleTree by Hilton Hotel New York City - Chelsea

128 West 29th Street, New York, New York, 10001, USA TEL: +1-212-564-0994 FAX: +1-212-564-0995

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton hotel in Chelsea, New York, from pets to payment and everything in between. Need to know a little more? Feel free to call us anytime. We’re always happy to help.


Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $300.00 Early departure of entire reservation is equal to one night room and tax.
Late Check-Out Fee $300.00 Subject to availability. Fee of 1 night room and tax.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Maximum Weight 50 lbs
Maximum Size Medium
Other Pet Services NY Dog Spa and Hotel 212-243-1199
Self parking $28.00
$38 oversize vehicle
Valet parking $45.00
$55 oversize vehicle
Secured Available
Covered Available
In/Out Privileges Not Available
Other Parking Information 3rd pty co., no in & out privileges, chgs p/24 hrs