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The Strathallan Rochester - a DoubleTree by Hilton Hotel

550 East Avenue, Rochester, New York, 14607-2077, USA TEL: +1-585-461-5010 FAX: +1-585-461-2845

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton hotel in Downtown Rochester, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.


Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking $0.00
Valet parking $0.00
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information Parking Lot