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DoubleTree by Hilton Hotel Queenstown

Kawarau Village 79 Peninsula Road, Queenstown, 9300, New Zealand TEL: +64-3-4501650 FAX: +64-3-4509401

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

Charges & Fees

Our “Children Stay Free” policy applies for children sharing the existing bedding available in our guestrooms & suites. Should a separate or additional bed be required, an extra charge of $60.00 per night will apply for the rollaway bed. For further information please contact the hotel directly.



Family Children

Children under 18 stay free sharing with parents using existing bedding. If extra bedding is required third person rates apply. Breakfast rates • 0 – 5yrs: Free • 6 – 11yrs: 50% • 12+ yrs: full charge

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency New Zealand Dollar
Accepted Payment Options
  • American Express
  • Diner's Club
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking NZ$0.00
free if available
Valet parking NZ$15.00
Secured Available
Covered Available
In/Out Privileges Not Available
Other Parking Information Complimentary based on availability