DoubleTree

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DoubleTree by Hilton Wellington

28 Grey Street & Cnr. Lambton Quay, Wellington CBD, 6011, New Zealand TEL: +64-4-4993496 FAX: +64-4-8871696

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

Smoking

Non-Smoking

100% non-smoking hotel. A fee of up to 300 NZD will be applied for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Family Children

Children below 12 stay complimentary. Extra bed charges will be $50. Cribs are available on request at $50 per stay.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Late Check-Out Fee NZ$50.00 3pm late checkout is subject to availability
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency New Zealand Dollar
Accepted Payment Options
  • American Express
  • Diner's Club
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking Not Available
Valet parking NZ$45.00
per Car/ Per Night
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Arrive at 28 Grey St and check-in with Concierge.