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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

215 S. Illinois Avenue, Oak Ridge, Tennessee, 37830, USA TEL: +1-865-481-2468 FAX: +1-865-481-2474

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.



This hotel is a 100% smoke-free facility.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $50.00 Fifty US Dollars
Late Check-Out Fee $0.00 Half a day charge until 5:00, Full day charge then after (based on rate)
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $75.00
Maximum Weight 50 lbs
Maximum Size Small
Other Pet Services Deposit is non-refundable.
Self parking $0.00
Spacious & well lit.
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information Parking Lot