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DoubleTree by Hilton Hotel Aberdeen City Centre

Beach Boulevard, Aberdeen, AB24 5EF, United Kingdom TEL: +44-1224-633 339 FAX: +44-1224-638 833

Hotel Policies

From check-in to check-out, it's all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Please see our Hotel Accessibility Pack (PDF).

Need to know a little more? Feel free to call us any time. We’re always happy to help.

Smoking

Non-Smoking

All rooms are now non smoking.

Family Children

Sofa beds or rollaways are available for children upon request for £10/nt. Max 2 adults / 1 child per room. Call 01224 633339 to check availability. See additional policies for children’s dining.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 11:00 am
Early Departure Fee 0% The hotel will charge for early departure i.e. first full night charge
Late Check-Out Fee 50% half day rate
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency British Pound
Accepted Payment Options
  • American Express
  • Bankamericard
  • Diner's Club
  • MasterCard
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit £50.00
Non-Refundable
Maximum Weight 34 kg
Maximum Size Small
Other Pet Services Fee is per stay and non-refundable
Parking
Self parking £0.00
Free parking
Valet parking Not Available
Secured Available
Covered Not Available
In/Out Privileges Not Available

Additional Policies

Children's Dining Policy

  • Children aged 10 and under eat for free from children’s menu when accompanied by paying adults currently staying in the hotel.
  • Children aged 11 and over pay full price for all meals as taken, regardless of the rate plan booked and can choose from children’s menu or regular menu. Breakfast will be charged at 50% discount.

    (Children's meal charges will be additional to the cost of the room booked.)

Pet Policy

  • £50 fee for pets per stay. Dogs Only. Fee is non-refundable.
  • Pets are not permitted in food and beverage areas of the hotel.