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DoubleTree by Hilton Hotel at the Ricoh Arena - Coventry

Phoenix Way, Coventry, CV6 6GE, United Kingdom TEL: +44-0844-8736500 FAX: +44-0844-8736599

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

 

RESERVATIONS FOR STADIUM/PITCH VIEW BEDROOMS

Please enquire at time of booking as to whether there is a match in our Stadium Bowl, on your day of stay. On weekend match days check-out from Stadium/Pitch View Rooms will be at 9:00am, check-in to these rooms will be available from 7:00pm (midweek matches do not affect check out times, however check in to this room type will be from 10:00pm.

 

FAMILY CHILDREN

Children 18 and under stay free when sharing a room with parents/grandparents
Second room for children is charged at 50% off first room
Children aged 10 and under eat and drink for free, from the children's menu
Children aged 11 and over pay for meals

Smoking

Non-Smoking
Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 11:00 am
Early Departure Fee £0.00 Available subject to reservation policy
Late Check-Out Fee £0.00 up to 12pm, £25 from 12pm-3pm, £50 from 3pm-6pm, subject to availability
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency British Pound
Accepted Payment Options
  • American Express
  • MasterCard
  • MasterCard (Canada)
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit £20.00
Non-Refundable
Maximum Size Large
Parking
Self parking £3.00
Car Park A or B
Valet parking Not Available
Secured Available
Covered Not Available
In/Out Privileges Not Available
Other Parking Information parking available in car park A or B