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Rooms Adults (18+) Children
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Requests Upon Arrival

We know that travel takes a lot out of you. We're ready for your travel needs with Requests Upon Arrival. Want flowers and champagne waiting for you? Prefer a particular pillow? Like cookies and milk before bed? We're happy to make sure a variety of special items are waiting for you in your room when you arrive.

Customize Your Warm Welcome

Let us put back a little of what travel takes out of you by making sure your room is stocked with the special touches that you request. Once you book your stay, be on the lookout for Request Upon Arrival in these locations:

  • Online reservation confirmation page
  • Reservation confirmation email
  • Pre-arrival email
  • Hilton Honors™ online Account / Travel Summary page