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DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove

2111 Butterfield Rd., Downers Grove, Illinois, 60515, USA TEL: +1-630-971-2000 FAX: +1-630-971-1168

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

Additional Policies

Firearms Policy

Carrying a weapon on these premises is prohibited and violators may be subject to arrest for trespass under applicable law.

Reimbursement Policy

Hotel guest agrees to be responsible and reimburse the Hotel for any damages caused by the guest during their stay in the hotel guest room. The Hotel will not assume responsibility for the damage or loss of any merchandise or articles in the guest room during your stay

Smoking

Non-Smoking

Family Children

$25 PER DAY INCIDENTAL HOLD REQUIRED AT CHECK IN

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Other Pet Services Service Pets are allowed.
Parking
Self parking $0.00
Complimentary
Valet parking Not Available
Secured Not Available
Covered Available
In/Out Privileges Not Available
Other Parking Information Open lot adjacent to hotel; No charge for parking