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DoubleTree Suites by Hilton Hotel Boston - Cambridge

400 Soldiers Field Road, Boston, Massachusetts, 02134-1893, USA TEL: +1-617-783-0090 FAX: +1-617-783-0897

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

Please note: Guests are required to present a credit card upon arrival and cash will only be accepted as payment at the time of Check Out.



There is a $500 cleanup fee incurred for guests found to be smoking in their rooms

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $75.00 Seventy Five Dollars
Late Check-Out Fee $75.00 Half day rate until 5:00 PM, full day rate after 5:00 PM
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking $47.00
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information nightly charge w/ In & Out Privileges

Additional Policies


The DoubleTree Suites by Hilton Boston – Cambridge receives packages for registered guests and/or scheduled groups and events booked via our sales department. Three packages per room reservation or per week are permitted at no cost. Additional packages will be $6 each. The hotel accepts all sizes, however, there is a $10 charge for any package over 50 lbs.

The hotel is not responsible for any packages on or after 90 days past the delivery date.