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DoubleTree by Hilton Hotel Albuquerque

201 Marquette Avenue Northwest, Albuquerque, New Mexico, 87102-2248, USA TEL: +1-505-247-3344 FAX: +1-505-247-7025

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

Shipping and Packages

In the event a guest of the hotel will be shipping packages to Hotel, Guest must notify Hotel at least one week in advance. All packages sent to Hotel must include the name of Guest, date of arrival, hotel confirmation number, and number of items. Shipment should arrive no earlier than three (3) days prior to arrival. Hotel has no liability for the delivery, security or condition of the packages.

The following scale will apply for all shipments over 25 pounds delivered to the hotel:

25 - 100 lbs. $50.00
101 – 150 lbs. $75.00
151 – 200 lbs. $100.00

Anything over 200 lbs. will be billed $100 + 50 cents per lbs.

Smoking

Non-Smoking
Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $50.00 1 night's room and tax
Late Check-Out Fee $50.00
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Non-Refundable
Maximum Weight 70 lbs
Other Pet Services Max two dogs per room, only dogs allowed
Parking
Self parking $15.00
Gated-No bus/trucks
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information Call ahead to reserve for large vehicles $65