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DoubleTree by Hilton Napier Hotel & Suites

36 Munroe Street, Napier, 4110, New Zealand TEL: +64-6-8336994 FAX: +64-4-8871696 This hotel will soon be joining the Hilton Portfolio of Brands and is presently accepting reservations for arrival November 1, 2019 and beyond.

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

Smoking

Non-Smoking

100% non-smoking hotel. A fee of up to 300 NZD will be applied for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Family Children

Children below 12 years stay complimentary if using the existing bed. Extra beds (rollaway) are available at $35 per night. Cribs are available complimentary on request & subject to availability.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Late Check-Out Fee 50% of your room rate for the last night of your stay
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency New Zealand Dollar
Accepted Payment Options
  • American Express
  • Bankamericard
  • China Union Pay
  • Diner's Club
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking NZ$0.00
Complimentary
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Available