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DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls

6039 Fallsview Blvd, Niagara Falls, Ontario, L2G 3V6, Canada TEL: +1-905-358-3817 FAX: +1-905-358-3680

Hotel Policies

From check-in to check-out, it's all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. 

Please note a Mandatory Tax/Fee of 17.52% applies (which includes 13% HST and 4% DMDF - taxable by the HST) and a $2.26 per night Municipal Accommodation Tax (City Tax). All taxes and DMDF fee will be separated out on your folio.

Additional Policies

Payment Method Details
Credit card guarantee will be pre-authorized in advance of your arrival. An actual credit card swipe and the presence of the cardholder is required to process payment on a credit card unless prior arrangements (pre-arrival) have been secured by the hotel.

Guests will be charged in Canadian funds. Rates quoted in US currency are approximate and based on the current daily rate. Actual charge will fluctuate based on the exchange rate given by your credit card company bank at the time the charge is processed.

For cash/debit-paying guests, a cash deposit of $100 - $150 is required at time of check-in (amount depends on length of stay), which is refunded at check-out less any incidental charges.

Groups Policy
For reservations of three or more rooms booked online at, there must be one name attached to each room booking. Credit card guarantee may be charged a deposit of one night plus tax per room. Hilton Honors discounted rates apply for up to two rooms maximum per member. Points will be awarded for up to two rooms maximum per member.

Border Crossing
US citizens require a passport, passport card or enhanced driver's license for entry into the United States at any Canadian border crossing.

Extra Beds
Rollaway beds ($20 additional/nightly, request basis only, subject to availability) are not permitted in two-room suites and whirlpool guest rooms. Baby cribs (request basis only, subject to availability) are permitted.



This hotel is 100% non-smoking, non-cannabis. A $250 cleaning fee applies with evidence of smoking and/or vaping. The consumption of cannabis in any format is prohibited within the building.

Family Children

Children 18 & under sharing room with parents stay free, rollaway beds request basis - $20, cribs request basis - complimentary. See Hotel Packages for value Family package offerings.

Check-in / Check-out
Check-In Time 3:30 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Early Departure Fee 100% Any change in length of stay will result in penalty and/or rate change
Late Check-Out Fee 100% 12 noon c-out subject to avail., Gold & Diamond 1 pm subject to avail.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency Canadian Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking C$22.00
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information On-site self parking, $22 + 13% daily, mandatory