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DoubleTree by Hilton Hotel Memphis Downtown

185 Union Avenue, Memphis, Tennessee, 38103, USA TEL: +1-901-528-1800 FAX: +1-901-5263226

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We’re always happy to help.

Credit Card Policy

Your card will be pre-authorizaed for one night’s room and tax up to 48 hours prior to your arrival.

Your reservation will be subject to cancellation should a valid authorization not be obtained.



Non-Smoking This hotel is 100% NON-SMOKING

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Early Departure Fee 50% $50.00 for early departure
Late Check-Out Fee 50% 50% of room rate when checking out after 1pm, Full night room rate after 4p
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $75.00
Maximum Weight 50 lbs
Other Pet Services Non-refundable $75 per pet(Dogs Only)
Self parking Not Available
Valet parking $28.00
Per Car, Per Night
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Oversize Vehicles & Trailers $50 per night