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DoubleTree Suites by Hilton Hotel Austin

303 W. 15th Street, Austin, Texas, 78701-1692, USA TEL: +1-512-478-7000 FAX: +1-512-478-5103

Hotel Policies

From Check In to Check Out, it’s all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us any time. We’re always happy to help.

 

Firearms Policy

Pursuant to Section 30.06, Penal Code (Trespass by License Holder with a Concealed Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a concealed handgun.

Pursuant to Section 30.07, Penal Code (Trespass by License Holder with an Openly Carried Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a handgun that is carried openly.

 

Smoking

Non-Smoking

100% nonsmoking facility.

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 18
Check-Out Time 11:00 am
Early Departure Fee $150.00 1 night EDF unless departure date updated at/or prior to check in.
Late Check-Out Fee $75.00 11:00AM Chkout. 12Noon late chkout is $75 without Front Desk authorization.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Non-Refundable
Maximum Weight 40 lbs
Maximum Size Medium
Other Pet Services Pets up to 40 pounds, $50 non refundable
Parking
Self parking Not Available
Valet parking $42.00
Valet Parking Only
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Limited Parking for Oversized Vehicles or Trailers