Check-in ID
All the guests staying in the hotel must present a valid original Emirates ID or Passport to check in.
Lost & Found
Lost & Found items can be claimed from our Housekeeping Department. To inquire about a forgotten item, please call +971 (0) 4 375 0999.
Please note that due to local regulations, we do not keep jewellery / cash for more than 2 months. After 2 months, these items are handed over to local authorities. Any other item not claimed after 2 months is donated to charity.
Alcoholic Beverages
Please note our hotel is alcohol-free.