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DoubleTree by Hilton Hotel Washington DC - Crystal City

300 Army Navy Drive, Arlington, Virginia, 22202-2891, USA TEL: +1-703-416-4100 FAX: +1-703-416-4126

Hotel Policies

From check-in to check-out, it's all about the details. Find everything you need to know about policies at our DoubleTree by Hilton, from pets to payment and everything in between, right here. Need to know a little more? Feel free to call us anytime. We're always happy to help.

Planning an event with us? For convenient pre-payment, please use our Credit Card Authorization Form (PDF).

Payment Policy

All guest are required to establish credit with the hotel.
Room and tax may be paid upon arrival with an approved Credit\Debit card or Cash.

Approved Credit\Debit Cards:

Credit\Debit cards will be approved upon arrival for full anticipated room and tax charges, plus a minimum incidental approval of $50.00 per night. Based upon your charges incurred additional funds may be approved on your Credit\Debit card during your stay. The funds will be removed from your available credit line\account balance, and you will not have access to these funds for up to 5-10 business days post departure per your financial institutions policies.

Please email with any questions.



Our hotel is 100% non-smoking with designated smoking areas outdoors. Smoking in the room is subject to a non-refundable $250 fee.

Family Children

A $100 per night incidental deposit is required.

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Early Departure Fee $75.00 The early departure fee may equal one night room and tax.
Late Check-Out Fee $50.00 Late check out fee varies depending on check out time.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $75.00
Maximum Weight 75 lbs
Maximum Size Large
Other Pet Services Dog Park within 3 miles.
Self parking $40.00
Max Clearance 6'3"
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Add'l 6% sales tax; max clearance 6 feet, 3 inches